When is my first rental payment due?
To facilitate a smooth move-in process, please adhere to the following guidelines regarding your first rental payment.
Timing of First Rental Payment:
Your first rental payment must be made a minimum of 3 business days prior to your stated move-in date, as indicated in your Occupancy agreement. This timeframe allows sufficient processing time to ensure the funds clear and your payment is receipted before your scheduled move-in.
Payments Made Less Than 3 Business Days Before Move-In:
If your move-in date is less than 3 business days away, we recommend contacting our team to arrange payment via card. Please note that surcharges may apply in this case to expedite processing.
Clearance of Payments Before Move-In:
It is important to note that you are only permitted to move in once all payments have cleared and been receipted. This includes:
- Your first week's rent
- Security deposit
- Signed agreement
Documentation Required for First Rental Payment:
A screenshot of your first rental payment transaction is required. Our accounts team will review this screenshot to verify payment clearance and finalise your move-in arrangements.
By following these guidelines and timelines for your first rental payment, you help us ensure that everything is in place for a successful move-in experience.
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