When will my Security Deposit be processed?
Security deposits for your booking are processed within 14 days following the stated departure date. To ensure a timely refund, please provide your banking details.
Timing of Security Deposit Processing
Upon your departure from the property, the process of refunding your security deposit begins. Please note that this process typically takes up to 14 days from your stated departure date. This timeframe allows us to conduct a thorough inspection of the property to ensure there are no damages or additional charges incurred during your stay.
Providing Banking Details
In order for us to process your security deposit refund efficiently, we require your banking details. These details include:
- Bank account holder's name
- Bank account number
- Bank name
- Branch address (if applicable)
Important Note: Please be aware that we can only process Security Deposits to Australian bank accounts.How to Provide Banking Details
You can provide your banking details through the following secure methods:
- Secure Online Form: Visit www.sharesorted.com.au and submit a ticket to provide your banking details.
- Email: Send an email to support@sharesorted.com.au to provide your banking details
Important Notes:
- Accuracy: Please ensure that the banking details provided are accurate to avoid delays in processing your security deposit refund.
- Confidentiality: We take your privacy seriously and handle your banking details with utmost confidentiality. They are only used for the purpose of processing your security deposit.
- Notification: You will receive a confirmation email once your security deposit has been processed. Depending on your bank, it may take up to 3 business days for the funds to appear in your account.
Contact Us:
If you have any questions or need assistance with providing your banking details, please don't hesitate to contact our customer service team by visiting www.sharesorted.com.au to submit a ticket.
By following these guidelines, you can ensure a smooth and timely refund of your security deposit after your stay.
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