What is the Difference Between a Non-urgent and Urgent Repair?
When renting a property, it's essential to understand the difference between non-urgent and urgent repairs. This distinction helps Occupants and ShareSorted manage expectations and prioritize maintenance issues appropriately.
Non-urgent Repairs
Non-urgent repairs are maintenance issues that do not pose an immediate risk to health, safety, or the property itself. These repairs can be scheduled for a convenient time and generally do not require immediate attention. Examples of non-urgent repairs include:
- Dripping taps
- Minor roof leaks
- Broken light fixtures
- Small cracks in the walls or ceiling
- Malfunctioning appliances that do not impact essential services
- Pest control
- Internet Wi-Fi connectivity
Non-urgent repairs should still be reported to ShareSorted promptly.
Urgent Repairs
Urgent repairs, on the other hand, are issues that cause serious damage to the property. These repairs require immediate attention and must be addressed as soon as possible.
Here are some examples of urgent repairs:
- Gas Leak: Any indication of a gas leak is a severe safety hazard and must be addressed immediately to prevent the risk of explosion or poisoning.
- Dangerous Electrical Fault: Exposed wires, short circuits, or any electrical faults that could cause fires or electric shocks need urgent repair.
- Flooding or Serious Flood Damage: Water entering the property due to plumbing issues or natural disasters can cause significant damage and needs immediate attention.
- Serious Storm or Fire Damage: Structural damage caused by storms or fires can compromise the safety of the property and requires prompt repair.
- Failure or Breakdown of Essential Utilities: Issues such as a loss of gas, electricity, or water supply must be resolved quickly to ensure the property remains habitable.
- Failure of Essential Services: Breakdown of systems providing hot water, cooking, heating, cooling, or laundering services are considered urgent as they impact daily living.
- Unsafe or Insecure Property: Any damage or fault that makes the property unsafe or insecure, such as broken windows or doors, must be repaired urgently.
- Burst Water Service: A burst pipe can cause extensive water damage and must be repaired immediately to prevent further issues.
- Faulty Water Appliances: Appliances, fittings, or fixtures that use or supply water and are broken, leading to significant water wastage, require prompt repair.
- Blocked or Broken Toilet: A functioning toilet is essential, and any issues causing it to be blocked or broken need urgent attention.
- Serious Roof Leak: Leaks that cause significant water ingress need to be fixed quickly to prevent further damage to the property.
For any urgent repair issues, you must contact ShareSorted immediately.
Understanding the difference between non-urgent and urgent repairs helps ensure that necessary repairs are prioritized and handled appropriately, maintaining the safety and habitability of the rental property.
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